Support

Help & Support

Answers to common setup questions, plus how to reach the Rookwise team when you need a human.

Getting started

Create an account at app.rookwiseai.com, add your learner's grade and preferred language, and ask Rook a first question about tonight's homework.

Signing in

All learner and parent accounts live in the Rookwise application at app.rookwiseai.com. Use the Log In button in the site header.

Choosing a grade and language

A learner's grade determines how Rook pitches explanations. Language can be set to English or Afrikaans and changed later.

Using the Parent Hub

The Parent Hub gives parents visibility into learning activity and progress. Set it up from the parent account in the application.

Billing questions

Rookwise offers a Free plan, Plus at R119 per month and Pro at R179 per month. Send billing questions to info@rookwiseai.com and we'll help.

Still stuck?

Email info@rookwiseai.com with your account email and a short description of the problem.

Questions about this page? Contact us.